I bought this item because I have a need for a large number of pom poms and my original method of wrapping the yarn around two pens that I banded together was not meeting my needs. This was supposed to be a superior product, easy to use and fast. Well it is none of those things. This was complicated to figure out, time consuming and very awkward to use. I gave up very quickly. I since bought a pom pom maker by Susan Bates and it works like a dream. DON’T BUY THIS BRAND!!
We want you to be happy with your purchase and we apologize if it is not. For whatever reason that you are not satisfied, we would be most happy to provide exchanges and returns for all items purchased from us if the following conditions are met.
Rules
All exchanges and returns would need to be raised within 10 days of the invoice date for Singaporeorders, and 20 days for overseas orders. For local deliveries, there is an option to exchange at any of our boutiques within Singaporeor through our online portal at www.admillsltd.co.uk. All requests for returns however, would need to be strictly made online at www.admillsltd.co.uk for both local and overseas deliveries.
Interpretation and Definitions
All exchanges and returns would need to be raised within 10 days of the invoice date for Singaporeorders, and 20 days for overseas orders. For local deliveries, there is an option to exchange at any of our boutiques within Singaporeor through our online portal at www.admillsltd.co.uk. All requests for returns however, would need to be strictly made online at www.admillsltd.co.uk for both local and overseas deliveries.